Rose Travel Service Co LTD assures its guests that information you provide us will be absolutely secure. We will not provide your information to any third party except where we have your agreement.

1. Purposes of saving guest information:

Rose Travel Service Co LTD would like to retain your information including: your name, email, telephone, nationality in order for us to communicate with you about our booking and other services.

• We retain your information your information to complete your hotel reservation.
• If you agree, Rose Travel Service Co LTD may send you promotions and offer several services and for customer care when traveling.

2. Sharing information

Rose Travel Service Co LTD assures guests that we use your information for above purposes only. We will not sell, distribute or rent your personal information to any third party. Except these cases:

• Where it is a legal Requirement from government agency or where the action is needed and aims to support legal requirements
• In other cases, we will inform our guests of the details when we must share information to third party and this information will be provided only if we have your agreement.

3. Information privacy:

We assure you that your information will be secured. In order to protect your personal information that you provide us, we use suitable process and information management systems. Moreover, we also use privacy process and limit access to your personal information. Only authorized senior staff will have access to your personal information to complete their tasks to deliver our services to you.

4. Payment

All of your transaction will be secured by SSL at Master Card system. Vietnam Datacommunication Company (VDC) will not save your card information in VDC system. Rose Travel Service Co LTD assures you that your card information will be absolutely secured at MasterCard and Vietnam bank system.